Privacy & Terms of Use
We protect your data, maintain transparency, and give you control over your information.
1. Overview
Qorezo (“we”) collects and processes data to provide PMS, Website CMS, Booking Engine, and Channel Manager services.
2. Data We Collect
- Hotel account: business info, contacts, user credentials.
- Guest booking: name, email, phone, stay preferences.
- Payments: handled by PCI-certified processors; we don’t store full card data.
- Usage & cookies: logs/analytics to improve performance.
3. Use of Data
Operate core features, support, compliance, and product improvements. We do not sell or rent personal data.
4. Storage & Retention
Encrypted storage on reputable cloud; retained only for contractual/legal necessity.
5. Cookies
Session, analytics, and personalization cookies. You can disable non-essential cookies.
6. Sharing
Limited sharing with payment providers, channel partners, and sub-processors under DPAs with equivalent safeguards.
7. Your Rights
- Access, correction, deletion.
- Withdraw consent where applicable.
- Data portability (GDPR).
8. Terms of Use
No misuse, unlawful activity, or service interference. Access may be suspended for violations/fraud.
9. Updates
We may revise this policy; see the “Last Updated” date below.